jiblet Privacy Policy

jiblet ("jiblet," "we," "us," or "our") is an online gaming platform operated in the Philippines in adherence to the regulatory guidelines issued by the Philippine Amusement and Gaming Corporation (PAGCOR). The jiblet platform is accessible via jiblet.org and any associated mobile applications or sub-domains operated by jiblet.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), jiblet acts as the Personal Information Controller (PIC) in respect of the personal data of registered account holders and visitors to the jiblet platform. As PIC, jiblet determines the purposes and means by which your personal data is processed and is responsible for ensuring that such processing complies with applicable Philippine data privacy legislation.

This Privacy Policy applies to all personal data collected and processed by jiblet in connection with your use of the jiblet platform, including the website, mobile applications, customer support interactions, and any promotional or marketing communications. It should be read alongside jiblet's Terms & Conditions and Responsible Gaming Policy.

jiblet collects personal data that is necessary to provide a safe, secure, and compliant online gaming experience. The categories of personal data we may collect and process include:

jiblet does not intentionally collect sensitive personal information as defined under the Data Privacy Act (such as health data, political affiliations, or religious beliefs) unless expressly required for responsible gaming or legal compliance purposes and with your knowledge.

jiblet collects personal data through the following means:

• Direct registration: When you create a jiblet account, you provide identity and contact data directly through the registration form.
• KYC verification: When you submit identification documents for account verification, we collect and process your verification data as required by anti-money laundering regulations and PAGCOR compliance requirements.
• Financial transactions: When you make a deposit or request a withdrawal, payment processing data is collected through our integrated payment partners (GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, QR Ph).
• Platform usage: When you use the jiblet platform, we automatically collect technical and gameplay data through server logs, session tracking, and platform analytics tools.
• Customer support: When you contact jiblet's support team via live chat or email, a record of your communication is retained for quality assurance, training, and dispute resolution purposes.
• Cookies and similar technologies: When you visit the jiblet website, cookies and similar tracking technologies may collect technical data relating to your browsing behavior. Please refer to Section 7 (Cookies & Tracking) for full details.
• Third-party sources: In limited circumstances, jiblet may receive personal data about you from third-party identity verification providers, fraud prevention databases, or payment processors as part of our KYC and compliance obligations.

jiblet uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your jiblet account, process your registration, and authenticate your identity when you log in.
• Service delivery: To provide you with access to jiblet's games, process your deposits and withdrawals, apply bonuses and promotions to your account, and deliver customer support.
• Identity verification and KYC: To verify your identity, age, and eligibility to use the jiblet platform in compliance with PAGCOR guidelines and Philippine anti-money laundering legislation (Republic Act No. 9160, as amended).
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, money laundering, bonus abuse, and other unlawful activities on the jiblet platform.
• Responsible gaming: To monitor gameplay patterns and account activity for indicators of problem gambling, to implement responsible gaming tools you request (such as deposit limits or self-exclusion), and to comply with responsible gaming obligations under PAGCOR guidelines.
• Legal and regulatory compliance: To comply with applicable Philippine laws and regulations, respond to lawful requests from regulatory authorities (including PAGCOR and the Anti-Money Laundering Council), and fulfill jiblet's reporting obligations.
• Platform improvement: To analyze aggregated, anonymized usage data for the purposes of improving the jiblet platform, optimizing game offerings, and enhancing the user experience for Filipino players.
• Marketing communications: Where you have consented to receive marketing communications, to send you information about promotions, bonuses, new game releases, and other jiblet offers. You may withdraw marketing consent at any time (see Section 12).

Under the Philippine Data Privacy Act of 2012, jiblet is required to have a lawful basis for each instance of personal data processing. The legal bases upon which jiblet relies are as follows:

• Contractual necessity: Processing that is necessary to perform the contract between you and jiblet — i.e., to provide you with the services you have signed up for, including account management, gameplay access, and financial transactions.
• Legal obligation: Processing that is necessary for jiblet to comply with applicable Philippine laws and regulations, including anti-money laundering legislation, PAGCOR regulatory requirements, and tax reporting obligations.
• Legitimate interests: Processing that is necessary for jiblet's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and platform improvement — provided that such interests are not overridden by your fundamental rights and freedoms as a data subject.
• Consent: Processing that is based on your freely given, specific, informed, and unambiguous consent — primarily in the context of direct marketing communications. Where consent is the lawful basis, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.

jiblet does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and only to the extent necessary for the stated purpose:

• Payment processors: GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, and QR Ph, for the purpose of processing your deposit and withdrawal transactions. These providers process your financial data under their own privacy policies and are subject to Philippine financial regulations.
• Identity verification providers: Third-party KYC and identity verification service providers who assist jiblet in verifying the identity and age of account holders in compliance with anti-money laundering and PAGCOR requirements.
• Game providers: Licensed third-party game software providers whose games are made available on the jiblet platform. These providers may receive anonymized session and gameplay data necessary to deliver and support their games.
• Fraud prevention and security services: Third-party fraud detection and cybersecurity providers who assist jiblet in identifying and preventing fraudulent activity on the platform.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities where disclosure is required by law, court order, or regulatory obligation.
• Professional advisors: Legal counsel, auditors, and other professional advisors engaged by jiblet, subject to binding duties of confidentiality.

All third parties to whom jiblet discloses personal data are required to maintain appropriate technical and organizational security measures and to process such data only in accordance with jiblet's instructions and applicable law.

The jiblet website uses cookies and similar tracking technologies to enhance your browsing experience, maintain session continuity, and collect analytical data about platform usage. The types of cookies used on the jiblet platform are as follows:

• Strictly necessary cookies: These cookies are essential for the jiblet website to function correctly. They enable core features such as account login session management, security token verification, and page navigation. These cookies cannot be disabled without significantly impairing the functionality of the platform.
• Functional cookies: These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming tool configurations — to provide a personalized experience on subsequent visits.
• Analytical cookies: These cookies collect anonymized information about how visitors use the jiblet website, including which pages are visited most frequently, how long users spend on each page, and any error messages encountered. This data is used solely to improve the platform and user experience.
• Session cookies: Temporary cookies that are deleted from your device when you close your browser. These are used to maintain your logged-in session during a single visit to the jiblet platform.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent certain features of the jiblet platform from functioning correctly. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.

jiblet retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or for such longer period as may be required or permitted by applicable Philippine law. The following general retention principles apply:

• Active account data: Personal data associated with an active jiblet account is retained for the duration of the account's existence and for a period thereafter as required by law.
• Financial transaction records: Records of financial transactions, including deposits, withdrawals, and wagering history, are retained for a minimum of five (5) years following the date of the transaction, in compliance with Philippine anti-money laundering legislation.
• KYC and identity verification documents: Copies of identification documents submitted during the KYC process are retained for the period required by PAGCOR guidelines and anti-money laundering regulations, typically five (5) years from account closure.
• Customer support communications: Records of customer support interactions are retained for a period of three (3) years to facilitate dispute resolution and quality assurance.
• Marketing consent records: Records of your marketing consent preferences are retained for the duration of your account plus a reasonable period thereafter for compliance purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer be associated with an identifiable individual. Where anonymization is not technically feasible, data is subjected to secure destruction procedures.

jiblet implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption in transit: All data transmitted between your device and the jiblet platform is encrypted using Transport Layer Security (TLS) protocol, ensuring that your personal and financial data cannot be intercepted during transmission.
• Encryption at rest: Sensitive personal data stored on jiblet's systems, including account credentials and financial data, is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data within jiblet's systems is restricted on a strict need-to-know basis. Employees and contractors are granted only the minimum level of access required to perform their specific job functions, and access rights are reviewed regularly.
• Password security: Account passwords are stored in hashed form using secure one-way hashing algorithms. jiblet staff cannot view your password in plain text.
• Regular security assessments: jiblet conducts regular vulnerability assessments and security audits of its platform infrastructure to identify and remediate potential security weaknesses.
• Staff training: All jiblet employees and contractors who handle personal data receive regular training on data privacy obligations, data handling procedures, and information security best practices.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jiblet. To exercise any of these rights, please contact jiblet's support team or Data Protection Officer using the details provided in Section 14:

• Right to be informed: You have the right to be informed of the existence of processing of your personal data, the purposes for which it is processed, and the identity of jiblet as the Personal Information Controller — all of which are set out in this Privacy Policy.
• Right of access: You have the right to obtain confirmation of whether jiblet holds personal data about you, and to receive a copy of that data in a commonly used electronic format.
• Right to rectification: You have the right to have inaccurate or incomplete personal data corrected. You may update certain account information directly through your account dashboard; for other corrections, please contact our support team.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other lawful basis applies), or where the data has been unlawfully processed. Please note that this right is subject to jiblet's legal retention obligations under anti-money laundering and PAGCOR regulations.
• Right to object: You have the right to object to the processing of your personal data where jiblet relies on legitimate interests as the lawful basis, or where your data is processed for direct marketing purposes.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: If you believe that jiblet has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

jiblet will respond to data subject rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with prior written notification to you.

The jiblet platform is strictly intended for individuals who are twenty-one (21) years of age or older, in accordance with PAGCOR regulations governing online gaming in the Philippines. jiblet does not knowingly collect personal data from any individual under the age of 21.

If jiblet becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete such data from its systems and close the associated account. Any funds deposited by an underage user will be handled in accordance with applicable law and jiblet's Terms & Conditions.

If you have reason to believe that a person under the age of 21 has registered a jiblet account, please contact our support team immediately at [email protected].

Where you have provided your explicit consent, jiblet may send you marketing communications relating to promotions, bonuses, new game releases, and other offers available on the jiblet platform. These communications may be sent via email or SMS to the contact details registered on your account.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences within your jiblet account dashboard;
• Clicking the "unsubscribe" link included in any marketing email from jiblet; or
• Contacting jiblet's support team directly and requesting removal from marketing communications.

Withdrawal of marketing consent will not affect the lawfulness of any marketing communications sent prior to your withdrawal of consent. Please allow up to seven (7) business days for your preferences to be updated across all communication channels.

Please note that even if you opt out of marketing communications, jiblet will continue to send you service-related communications that are necessary for the administration of your account — such as transaction confirmations, security alerts, and policy update notifications. These service communications are not subject to marketing opt-out preferences.

jiblet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. The effective date of the current version of this Privacy Policy is displayed at the top of this page.

Where changes to this Privacy Policy are material — meaning they significantly affect your rights as a data subject or the manner in which jiblet processes your personal data — jiblet will notify registered account holders via the email address associated with their account prior to the changes taking effect. For non-material updates, the revised policy will be published on this page with an updated effective date.

Your continued use of the jiblet platform following notification of a material change to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree to the updated Privacy Policy, you must cease using the jiblet platform and may request account closure by contacting our support team.

jiblet has designated a Data Protection Officer (DPO) in compliance with the requirements of the Philippine Data Privacy Act of 2012. The DPO is responsible for overseeing jiblet's data protection strategy and ensuring compliance with applicable data privacy legislation.

If you have any questions, concerns, or requests relating to this Privacy Policy or jiblet's processing of your personal data — including requests to exercise your data subject rights — please contact us using the following details:

Email: [email protected]

Operations: Philippines Operations

All data privacy inquiries and data subject rights requests are handled by jiblet's Data Protection Officer and will be acknowledged within five (5) business days of receipt.

If you are not satisfied with jiblet's response to your data privacy inquiry or complaint, you have the right to escalate your concern to the National Privacy Commission of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.